Work Experience

Software Engineering Intern

ClarityText • Oct 2024 - Present

• Architected an email notification system using AWS SNS and SES, enabling automated fanout to multiple recipients with high reliability, that successfully handles thousands of notifications daily without manual intervention.
• Developed end-to-end email notification system with error handling, retry mechanisms, and delivery tracking reducing undelivered messages to near 0 across multiple environments.
• Designing email templates via Bluefox.email, supporting dynamic content and mobile responsiveness that is now used across 2+ product workflows, significantly enhancing user communication.
• Integrated bounce and complaint handling mechanisms with SES webhooks, proactively surfacing delivery issues and protecting sender reputation, allowing early resolution of potential email delivery problems.
• Engineering an intuitive threaded messaging system that streamlines team communication by organizing conversations contextually, and providing real-time collaboration features - resulting in improved response times and clearer information flow. Built using Convex for the Backend, Next.js and Tailwind CSS for a polished, responsive UI with seamless thread navigation, preview, and rich message formatting
• Implementing real-time emoji reactions to messages, enabling quick, and expressive feedback while fostering a more engaging team environment
• Improving ClarityText UI for a better user experience with cleaner design and easier navigation.